STAR Help Desk (855) STAR-SYSTEM

Dental Industry

Information Technology for the Dental Industry

The Dental industry is continuing to evolve with the use of technology. While the use of electronic patient records continues to grow, the use of technology to connect with patients is also growing. Maintenance One provides EHR/EDR compliant IT services that keep your business running. As your demands on the office technology grows, you need a partner that will support you day or night. One that has the experience to identify issues, implement solutions, and get you running. Our security services which includes penetration testing, network traffic monitoring, and disaster recovery planning protects businesses across the globe. Your office holds a great deal of data. It's time to protect your business assets including your data.

About Maintenance One and Strategic Planning

Maintenance One offers an annual strategic review of your Dental Practice, the systems that are currently in place, as well as a discussion of new technologies that are under development that offer value to your business. Our Associates have years of experience defining, implementing, and performing a complete transformation of IT systems. One of the largest benefit that Maintenance One offers is our CTO/CSO service. For Dental practices that do not have a full-time Chief Technology Officer or Chief Security Officer, we offer a shared professional that will work with your business. In addition, our staff member is setup to work remote which means no costs will be incurred for office space or additional overhead costs from benefits or vacation/time-off. Our solutions deliver results without the high costs incurred with a full-time staff member.

Business Intelligence and Reporting

The goal of computers is to automate. Automation creates more with less time. As a business, you should be routinely reviewing your office stats. Consider what is your average cost per patient, average wait time per patient, average billing per patient, patient return ratio, patient satisfaction index, and more. If you calculate stats manually it would consume a staff member for a week or more. Consider that these stats should be calculated monthly. Business Intelligence software is designed to provide you with one click stats. Our team of professionals have the knowledge to design a BI system that will help you keep tabs on your operations.

STAR Support Services

Maintenance One Performance, Inc. offers a 24-hour help desk 7 days a week. This service is available to businesses to find a solution to a hardware, software, network, security, and disaster recovery issue that happens at any time. If you prefer, we can setup a private phone number for your employees to call which will be answered as your IT department. We will catalog your business systems and provide support for your specific needs. Our goal is to ensure your business systems are operational so that you can focus on your patients.