Information Technology for the Dental Industry
The Dental industry is continuing to evolve with the use of technology. While the
use of electronic patient records continues to grow, the use of technology to connect
with patients is also growing. Maintenance One provides EHR/EDR compliant IT services
that keep your business running. As your demands on the office technology grows, you
need a partner that will support you day or night. One that has the experience to identify
issues, implement solutions, and get you running. Our security services which includes
penetration testing, network traffic monitoring, and disaster recovery planning protects
businesses across the globe. Your office holds a great deal of data. It's time to protect
your business assets including your data.
About Maintenance One and Strategic Planning
Maintenance One offers an annual strategic review of your Dental Practice, the systems
that are currently in place, as well as a discussion of new technologies that are under
development that offer value to your business. Our Associates have years of experience defining,
implementing, and performing a complete transformation of IT systems. One of the largest
benefit that Maintenance One offers is our CTO/CSO service. For Dental practices that do not
have a full-time Chief Technology Officer or Chief Security Officer, we offer a shared professional
that will work with your business. In addition, our staff member is
setup to work remote which means no costs will be incurred for office space or additional overhead
costs from benefits or vacation/time-off. Our solutions deliver results without the high costs
incurred with a full-time staff member.
Business Intelligence and Reporting
The goal of computers is to automate. Automation creates more with less time. As a business,
you should be routinely reviewing your office stats. Consider what is your average cost per patient,
average wait time per patient, average billing per patient, patient return ratio, patient satisfaction
index, and more. If you calculate stats manually it would consume a staff member for a week or more.
Consider that these stats should be calculated monthly. Business Intelligence software is designed
to provide you with one click stats. Our team of professionals have the knowledge to design a BI
system that will help you keep tabs on your operations.
STAR Support Services
Maintenance One Performance, Inc. offers a 24-hour help desk 7 days a week. This service
is available to businesses to find a solution to a hardware, software, network, security, and
disaster recovery issue that happens at any time. If you prefer, we can setup a private phone
number for your employees to call which will be answered as your IT department. We will catalog
your business systems and provide support for your specific needs. Our goal is to ensure your
business systems are operational so that you can focus on your patients.