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Retail Industry

Information Technology for the Retail Industry

Retail shops are everywhere, in all sizes, selling all types of products. Competition is fierce with margins based on buyers ability to negotiate best price. Automation along with Information Systems featuring Business Intelligence is your gateway to increased profits. For retailers, the ability to capture new customers and keep them coming back will bring value to your brand. Maintenance One has over 20 years experience servicing the needs of retailers across America. Our software solutions, network solutions, along with our security solutions provide competitive advantages that will help you sustain even in the toughest economies.

About Maintenance One and Strategic Planning

Maintenance One offers an annual strategic review of your retail operations, the systems that are currently in place, as well as a discussion of new technologies that are under development that offer value to your business. Our Associates have years of experience defining, implementing, and performing a complete transformation of IT systems. One of the largest benefit that Maintenance One offers is our CTO/CSO service. For retail businesses that do not have a full-time Chief Technology Officer or Chief Security Officer, we offer a shared professional that will work with you performing those duties. In addition, our staff member is setup to work remote which means no costs will be incurred for office space or additional overhead from benefits or vacation/time-off. Our solutions deliver results without the high costs incurred with a full-time staff member.

Business Intelligence and Reporting

The goal of computers is to automate. Automation creates more with less time. As a business, you should be routinely reviewing your retail sales stats. Consider what is your average cost per sale, average number of sales per day, average revenue per sale, consumer return ratio, consumer satisfaction index, and more. If you calculate stats manually it would consume a staff member for a week or more. Consider that these stats should be calculated monthly. Business Intelligence software is designed to provide you with one click stats. Our team of professionals have the knowledge to design a BI system that will help you keep tabs on your operations.

STAR Support Services

Maintenance One Performance, Inc. offers a 24-hour help desk 7 days a week. This service is available to businesses to find a solution to a hardware, software, network, security, and disaster recovery issue that happens at any time. If you prefer, we can setup a private phone number for your employees to call which will be answered as your IT department. We will catalog your business systems and provide support for your specific needs. Our goal is to ensure your business systems are operational so that you can focus on your sales activities.